365FM has been providing quality cleaning services to the commercial sector of Australia since 2001. We have been an industry leader for over 14 years, specialising in supermarkets and large format retail store cleaning.
We have the operational and financial capability to deliver professional contract cleaning services to the commercial, educational and industrial sectors.
Our teams are highly experienced in a wide variety of environments including retail, shopping centres, high-rise offices, industrial premises, warehouses, educational and other public facilities.
We have the experience and know-how to provide any cleaning, hygiene and sanitisation need you require.
Our management team and cleaning teams understand the specialist nature of our customer's requirements and have a strong customer service reputation, complimented with excellent people skills.
Understanding our customer's requirements and providing flexible, customised solutions, packaging our services to best suit the needs, KPI's and expectations of our customers.
Ensuring any team member interacting with our customers is professionally trained to deliver on the customer's specific requirements and expectations.
Establishing performance measurement criteria and developing ISO certified quality management processes to monitor and deliver on the agreed outcomes.
In-depth and professional reporting processes, that are independently verified, to ensure contract performance transparency. By ethical negotiating practices and partnering with the best value for money service providers. Sourcing innovative productive machinery from across the globe to enable 365FM to pass on the savings associated with reduced labour and product costs to our customers.
At 365FM we recognise that caring for the environment is critical to everything we do.
That is why we are committed to the use of product and service technologies and best practices that safeguard the environment and reduce our carbon footprint, without compromising service delivery.
365FM aims to improve environmental impacts by using high-tech cleaning equipment to reduce chemical usage while also lowering customer costs, and delivering a quality finish.
At 365FM, we take our environmental obligations seriously by:
A quality, sustainable waste management program is an important factor in meeting your business's environmental management targets.
At 365FM, we are able to deliver on our customers recycling management strategy requirements, or work with and tailor a package to meet our business's needs.
From the supply of all equipment and specific signage, to the sorting and management of all recyclable material.
365FM will work closely with customers to deliver their recycle management plan, and actively promote environmental awareness among workers to reduce their environmental impact.
365FM's EMP is a multi-level approach to environmental management that is based on meeting both our customer's and 365FM's environmental obligations. You can rest assured that 365FM will fully support and strengthen your company's environmental obligations and targets.
achieving a quality outcome. From your very first interaction with 365FM, you will recognise our company-wide commitment to consistently delivering on your cleaning requirements and exceeding your expectations.
All of our staff are assigned to specific projects, meaning that they are familiar with the location and aware of any issues raised in the past. Staff are carefully selected based on qualifications and experience, and undergo a highly regarded induction and training program in relation to your specific cleaning requirements.
All team members are supervised and monitored by highly skilled cleaning professionals, and senior management play an active role in reviewing service delivery performance, through visual inspections and regular internal audits.
Innovation and technology play a large part in environmental management, and 365FM is at the forefront of utilising and continuously seeking new equipment and processes to reduce our environmental impact.
365FM holds a strong commitment to developing and using environmentally friendly cleaning products that are safe for people and the environment.
We work closely with chemical and consumable suppliers to develop, trial and evaluate product efficiency.
We continually seek feedback from customers and our staff with an emphasis on creating a better “working environment” via equipment that has increased safety features, reduced water usage, a reduction in noise and the removal of CO2 emissions.
365FM deliver on this commitment by:
We look forward to designing and implementing the best and most cost-effective strategy for your business.